Social data

Presence of women - Food & Beverage

  2012 2011 2010
Women Men Women Men Women Men
North America & Pacific Area 20,468 14,002 20,099 13,546 19,464 13,078
%
59% 41% 60% 40% 60% 40%
Europe 13,864 7,884 14,409 7,984 15,331 8,280
%
64% 36% 64% 36% 65% 35%
Total 34,332 21,886 34,508 21,530 34,795 21,358
%
61% 39% 62% 38% 62% 38%

Type of contract - Food & Beverage

Full-time/Part-time


North America & Pacific Area Europe Total Food & Beverage
Women
Men
Women Men Women Men
2012      
Full-time 13,840 10,211 5,619 5,196 19,459 15,407
% 68% 73% 41% 66% 57% 70%
Part-time 6,628 3,791 8,245 2,688 14,873 6,479
% 32% 27% 59% 34% 43% 30%
Subtotal 20,468 14,002 13,864 7,884 34,332 21,886
Totale 34,470 21,748 56,218
 
2011       
Full-time 13,889 9,882 5,893 5,387 19,782 15,269
% 69% 73% 41% 67% 57% 71%
Part-time 6,210 3,664 8,516 2,597 14,726 6,261
% 31% 27% 59% 33% 43% 29%
Subtotal 20,099 13,546 14,409 7,984 34,508 21,530
Total 33,645 22,393 56,038
 
2010       
Full-time 13,707 9,745 6,498 5,741 20,205 15,486
% 70% 75% 42% 69% 58% 73%
Part-time 5,757 3,333 8,833 2,539 14,590 5,872
% 30% 25% 58% 31% 42% 27%
Subtotal 19,464 13,078 15,331 8,280 34,795 21,358
Total 32,542 23,611 56,153

Type of contract - Food & Beverage - Europe

Temporary/Permanent

  2012 2011 2010
Women Men Women Men Women Men
Temporary 1,188 813 1,516 1,043 1,769 1,015
% 9% 10% 11% 13% 12% 12%
Permanent 12,676 7,071 12,893 6,941 13,562 7,265
% 91% 90% 89% 87% 88% 88%
Subtotal 13,864 7,884 14,409 7,984 15,331 8,280
Total 21,748 22,393 23,611
Note: North America and the Pacific Region area are not included in the perimeter because employees in this area are classified pursuant to the currently applicable legislation (“At-will employment”), and therefore it was not possible to classify them based on the two types of contracts used at the European level. This legislation envisages that both parties may terminate the labor contract at any time without any liability.

Organizational levels - Food & Beverage

2012
North America & Pacific Area Europe Total  Food & Beverage
Women Men Women Men Women% Men%
Offices      
Top Managers 57 95 15 92 72 28% 187 72%
Senior Managers 73 87 41 72 114 42% 159 58%
Managers 108 58 66 110 174 51% 168 49%
Employees 136 162 319 183 455 57% 345 43%
Subtotal offices
374 402 441 457 815 49% 859 51%
Total offices
776 898 1,674
 
Network





Area Managers 48 111 8 40 56 27% 151 73%
Store managers 613 745 141 293 754 42% 1,038 58%
Managers 188 231 346 502 534 42% 733 58%
Heads of service 771 455 1,683 1,035 2,454 62% 1,490 38%
Multi-service employees 18,474 12,058 11,249 5,553 29,723 63% 17,611 37%
Subtotal network
20,094 13,600 13,427 7,423 33,521 61% 21,023 39%
Total network
33,694 20,850 54,544
Total 34,470 21,748 56,218

Accidents - Food & Beverage - Europe

(Perimeter: Belgium, France, Italy and Spain-> 78% of the total F&B employees in Europe)

Type of accidents20122011
Cutting155233
Fractures117
Burns4974
Collisions and contusions259327
Distorsions and sprains163164
Other4468
Total681873
Accidents in progress213220
Frequency index (n.accidents x 1,000,000/hours worked)29,1933,64
Severity index (n. days lost due to accident x 1,000/hours worked)0,700,61

Breakdown by age - Food & Beverage

Year
North America & Pacific Area Europe Total Food & Beverage
Women
Men Women Men Women Men%
2012
        
16/17-20* 3,230 2,090 440 381 3,670 2,47111%
21-30
6,633 4,473 3,409 2,231 10,042 6,70430%
31-40
3,557 2,539 4,662 2,021 8,219 4,56023%
41-50
3,338 2,244 3,559 1,961 6,897 4,20520%
> 50
3,710 2,656 1,798 1,286 5,508 3,94217%
Subtotal 20,468 14,002 13,868 7,880 34,336 21,882 
Total 34,470 21,748 56,218 
        
2011        
16/17-20* 3,352 2,161 464 403 3,816 2,56411%
21-30
6,122 4,223 3,674 2,333 9,796 6,55629%
31-40
3,470 2,433 4,980 2,024 8,450 4,45723%
41-50
3,420 2,214 3,519 1,967 6,939 4,18120%
> 50 3,735 2,515 1,772 1,257 5,507 3,77217%
Subtotal
20,099 13,546 14,409 7,984 34,508 21,530 
Total 33,645 22,393 56,038 
* For North America and the Pacific area the first age bracket is 16-20, for Europe 17- 20.

Breakdown by nationality - Food & Beverage - Europe

(Perimeter: Austria, Belgium, Denmark, France, Italy, Spain and Switzerland -> 86% of the total F&B employees in Europe)

Year
Women
Men
%
2012
     
EU countries 10,397 5,545 86%
Extra-EU countries
610 314 5%
Center, Latin America 214 103 2%
Africa 382 434 4%
Asia  191 164 2%
Other
188 83 1%
Subtotal 11,982 6,643  
Total 18,625  
       
2011     
EU countries 11,290 5,885 88%
Extra-EU countries 681 330 5%
Center, Latin America 252 106 2%
Africa 296 360 3%
Asia  161 163 2%
Other 46 27 0%
Subtotal 12,726 6,871  
Total 19,597  

Breakdown by nationality - Food & Beverage North America

Year
Women
Men
%
2012      
American-European natives 5,679 4,036 36%
American-African natives 5,103 3,030 30%
American-Indian natives and Alaska natives 104 57 1%
Hispanic 3,003 2,253 20%
Asian 1,911 1,307 12%
Hawaiian natives and natives of the Pacific islands 175 75 1%
Not specified
18 15 0.1%
Subtotal 15,993 10,773  
Total 26,766
 
       
2011     
American-European natives 5,601 3,812 36%
American-African natives 4,732 2,811 29%
American-Indian natives and Alaska natives 66 54 0.5%
Hispanic 3,091 2,288 21%
Asian 1,963 1,367 13%
Hawaiian natives and natives of the Pacific islands 155 69 1%
Subtotal 15,608 10,401  
Total 26,009
 

Trade union presence index - Food & Beverage

Year
Italy North America
2012 45% 49%
2011 43% 46%
2010 43% 45%

Training - Food & Beverage - Europe

(Perimeter: Belgium, Denmark, France, Italy, The Netherlands, Slovenia, Spain and Switzerland -> 88% of the total F&B employees in Europe)

  2012 2011
Hours Costs (€) Hours Costs (€)
In store training and education 81,244 1,873,062 221,151 4,211,576
Technical professional training 3,972 105,361 6,961 203,317
Managerial training 21,176 808,315 13,776 696,624
Hygiene, health and safety in the workplace 70,520 1,780,996 18,483 502,288
Language 3,504 143,112 3,132 146,149
Other 3,236 124,211 3,191 101,723
Total 183,652 4,835,057 266,694 5,861,677
% training costs covered by subsidies received from national and international bodies 13%* 13%
Nr. of employees in the indicated perimeter 19,163 19,992
Training days per capita 1.53 1.89
* 81% derive from the Fondo Paritetico Interprofessionale Nazionale per la Formazione Continua nel Terziario (Fondo For.Te.; National Interprofessional Joint Fund for Ongoing Training in the Service Sector), recognised by the Italian Ministry of Labor, financing company specific training plans.

Donations - Food & Beverage

(€) Direct Contribution
Indirect Contribution
Contribution in kind & services Total
2012    
North America & Pacific Area 244,504 495,659 1,400,787 2,140,951
Europe 20,750 18,696 283,800 323,247
Total 265,254 514,355 1,684,588 2,464,197
     
2011     
North America & Pacific Area 144,656 896,898 343,254 1,384,808
Europe 50,383 45,793 333,393 429,569
Total 195,039 942,691 676,647 1,814,377
Note: 2012 perimeter includes North America, Italy, Spain, Belgium, The Netherlands and Austria.