A clear social and well-structured social responsibility policy focused on the relations that an organization develops with its employees can result in benefits to its competitive edge, because they represent the human capital of the organization itself, i.e. the combination of skills, knowledge, competencies and professionalism that characterize and distinguish the organization.

The consolidation as a market leader in the Food & Beverage and Travel Retail sectors is the result of an important globalization and expansion process that led to an increasing number of employees joining the Group, adding value with their different nationalities, cultures and competencies.
The organization of the Food & Beverage Europe division was subject to restyling in 2012 with the objective of better integrating regional and international teams and enhancing the Group’s dimension by leveraging on the know-how and competencies of the different countries.

Any employee faced with a customer represents the Company itself, the Company’s business philosophy, its know-how and its attitude towards the environment and, in fact, every satisfied customer is the best promotional means outside any organization. This is why the relationship between Autogrill Group and its employees is a strategic element and a fundamental variable for creating and sharing value.

The attention towards the individual and his/her wellbeing brings the Group to work on different topics and initiatives that involve its people both in their role as employees (recruitment processes, development plans, training) and in their private lives (wellbeing and health, family, social commitment and compliance with the environment).