GRI-G3 indicators index

Autogrill Group 2012 Sustainability Report was compiled in compliance with the Global Reporting Initiative GRI-G3 guidelines. The following table shows the indicators of the GRI-G3 guidelines, the relevant page number of this Report, and the level of coverage, using the following symbols:

T total

P partial

NC not covered

Some indicators are only given the partial symbol, as Autogrill prefers to be thoroughly transparent in describing to the stakeholders its vision and ongoing commitment to improving the Group’s economic, social and environmental performance. To provide a better understanding of the social-environmental phenomena, the Report includes the most significant information and issues regarding sustainability.

Legend:

RGSAP: Corporate Governance Report and Ownership Structure

R&B: 2012 Annual Report

CE: Code of Ethics

GRI Indicator Description Level of coverage Page
PROFILE
   
1. Strategy and analysis
   
1.1  Statement of the organization’s vision and strategy regarding its contribution to sustainable development Vision, Afuture
1.2  Description of key impacts, risks and opportunities  Main risks to which Autogrill Group is exposed, Afuture, R&B (50)
2. Profile of the organization    
2.1  Name of the organization cover
2.2  Primary brands, products and/or services The Group and the business under concession, Two business, one objective, Results from operations, Food & Beverage and Innovation, Travel Retail & Duty-Free and Innovation
2.3  Operational structure of the organization Corporate Governance
2.4  Headquarters Contacts
2.5  Countries where the organization operates
Autogrill around the world, The Group and the business under concession
2.6  Ownership structure and legal form Autogrill around the world, Contacts
2.7  Markets served Autogrill around the world,The Group and the business under concession
2.8  Dimension of the companies belonging to the organization, including: number of employees, net sales, total capitalization broken down in terms of debt and equity and quantity of products or services provided Autogrill around the world, Highlights
2.9  Significant changes in size and ownership structure Perimeter and sources of information, The Group and the business under concessionResults from operations
2.10  Awards/prizes received Prizes and awards
3. REPORT PARAMETERS    
  Report profile    
3.1  Reporting period for information provided Perimeter and sources of information
3.2  Date of most recent Annual Report Perimeter and sources of information
3.3  Reporting cycle Perimeter and sources of information
3.4  Contacts and addresses for questions regarding the Annual Report Contacts
  Objective and boundary of the Report    
3.5  Process for defining Report content Focus, Guidelines,
 Vision, A-Future, A-People, A-Product, A-Planet
3.6  Boundary of the Report Perimeter and sources of imformation,
Group and the business under concession
3.7  Limitations on the scope or boundary of the Report Perimeter and sources of imformation,
Social data Group, Social data Food & Beverage, Environmental Data Food & Beverage, Social data Travel Retail & Duty-Free
3.8  Information on Group related companies Perimeter and sources of imformation,
Social data Group, Social data Food & Beverage, Social data Travel Retail & Duty-Free
3.9  Data measurement techniques and the bases of calculations
Perimeter and sources of imformation,
 Social data Group, Social data Food & Beverage, Environmental Data Food & Beverage,Social data Travel Retail & Duty-Free
3.10  Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement Perimeter and sources of imformation,
 Social data GroupSocial data Food & Beverage, Environmental Data Food & Beverage, Social data Travel Retail & Duty-Free
3.11  Significant changes from previous reporting periods Perimeter and sources of imformation,
 Social data Group, Social data Food & BeverageEnvironmental Data Food & Beverage, Social data Travel Retail & Duty-Free
  GRI content index     
3.12  Table of reference GRI-G3 indicators index
  Assurance     
3.13  External assurance Note
GRI indicator
  Description
Level of
coverage
Page
4. GOVERNANCE, COMMITMENT, ENGAGEMENT     
  Governance   
4.1  Governance structure of the organization
RGSAP (13, 31)
4.2  Indicate whether the Chairman is also an executive officer
RGSAP (17, 28)
4.3  Independent Directors and/or non-executive Directors
RGSAP (17, 58)
4.4  Mechanisms for shareholders and employees to provide recommendation
RGSAP (17, 50)
4.5  Linkage between compensation for members of the highest governance body, senior managers,and executives and the performance of the organization
RGSAP (35, 36), R&B (133)
4.6  Conflicts of interest
RGSAP (13, 15)
4.7  Qualifications and expertise of the Directors
Corporate Governance, RGSAP (15)
4.8  Mission or values, codes of conduct, and principles relevant to economic, environmental, and
social performance
Vision, Afuture, A future framework 
4.9  Procedures of the BoD for identifying and managing economic, environmental, and social performance
Afuture, Afuure framework, A process of ongoing improvement, The Group strategy, Health and safety: two opportunities for growth, Finding the correct route, Ongoing audits to always ensure quality
4.10  Procedures for the valuation of the Directors’ economic, environmental, and social
performances
Finding the correct route, RGSAP (24, 35)
  Commitment to external initiatives    
4.11  Explanation of how the precautionary approach or principle is applied
 Main risks to which Autogrill Group is exposedAfuture, Ongoing audits to always ensure quality, Product traceability
4.12  Subscribtion of economic, environmental, and social codes of conducts, principles e charters developed by external organizations
Leveraging on diversity, Regulatory certification in the social field, Environmental certifications
4.13  Memberships in national/international industry associations
Leveraging on diversity, Recruiting, Food & Beverage proposals and initiatives
  Stakeholder engagement   
4.14  List of stakeholder groups engaged by the organization
Stakeholders' map
4.15  Principles for identifying and select stakeholders
AfutureA future framework, CE
4.16  Approaches to stakeholder engagement
Listening to learn, learning to improve, Dialogue with the trade unions, Focus story, Finding the correct route, Solid partnerships
4.17 Key topics and concerns that have been raised through stakeholder engagement and the organization’s response
Listening to learn, learning to improve, Dialogue with the trade unions, Focus story,Finding the correct route, Solid partnerships
ECONOMIC PERFORMANCE INDICATORS    
DMA  Information on management policies
Autogrill around the world, The Group and the business under concession, The Group strategy, Two business one objective, Results from operations, The Local Community, CE
  Performance economica     
Core EC1  Direct economic value generated and distributed
Financial Highlights
Core EC2  Financial implications and other risks and opportunities for the organization’s activities due to
climate change
NC   
Core EC3  Coverage of the organization’s defined benefit plan obligations
R&B (72, 99)
Core EC4  Significant financial assistance received from government
Social data Food & Beverage
 Market presence  
Core EC6  Policy, practices, and proportion of spending on locally-based suppliers
Solid partnerships,Food & Beverage proposals and initiatives, Financial Highlights
Core EC7  Procedures for local hiring
Recruiting
 Indirect economic impacts  
Core EC8  Development and impact of infrastructure investments and services provided primarily for public benefit
The local community, Creating value: from people to people, Designing eco-sustainable stores, Social data Group, Social data Food & Beverage, Social data Travel Retail & Duty-Free
GRI indicator
Description Level of
coverage
Page
ENVIRONMENTAL PERFORMANCE INDICATORS    
DMA  Information on management policies
Afuture, The Group’s third strategic area for sustainability, Designing eco-sustainable stores, The environment and supplier relations, How to regulate water consumption, Material management
  Raw materials
   
Core EN1  Raw materials used by weight or volume
Environmental data
Core EN2  Percentage of materials used that are recycled input materials
  Material management, Bio shoppers
  Energy
   
Core EN3  Direct energy consumption by primary energy source
Energy efficiency and waste control, Environmental data Food & B everage
Core EN4  Indirect energy consumption by primary source
The environment and supplier relations, Energy efficiency and waste control, Environmental data Food & Beverages
Additional EN5  Energy saved due to conservation and efficiency improvements (kWh saved, etc.)
 Energy efficiency and waste control, Focus Story
Additional EN6  Energy-efficient or renewable energy based products and services
Energy efficiency and waste control, Focus Story
  Water
   
Core EN8  Total water withdrawal by source
How to regulate water consumption, Focus Story, Environmental data
  Biodiversity    
Core EN11  Location and size of land owned, leased, or managed in protected areas or areas of high
NC   
Core EN12  biodiversity value outside protected areas
NC   
  Emissions and waste
   
Core EN16  Total direct and indirect greenhouse gas emissions by weight
Designing eco-sustainable stores,
Focus Story
Core EN17  Other relevant indirect greenhouse gas emissions by weight
NC   
Additional EN18  Initiatives to reduce greenhouse gas emissions and reductions achieved
Designing eco-sustainable storesThe environment and supplier relations, Energy efficiency and waste control, Focus Story
Core EN19  Emissions of ozone-depleting substances by weight
Group logistics
Core EN20  Other emissions in atmosphere
NC   
Core EN21  Total water discharge by quality and destination
NC   
Core EN22  Total weight of waste by type and disposal method
 Material managementBio shoppers, Headquarters commitment, The management of ozone-harmful substances
Core EN23  Total number and volume of significant spills
NC   
  Prodcts and services
   
Core EN26  Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
Designing eco-sustainable storesEnvironmental certifications, The environment and supplier relations, Energy efficiency and waste controlHow to regulate water consumption, Material managementGroup logistics, Focus Story
Core EN27  Percentage of products sold and their packaging materials that are reclaimed by category
Material managementBio shoppers, Headquarters commitment
  Compliance
   
Core EN28  Monetary value and total number of fines for non-compliance with environmental regulations
NC   
  Transport
   
Additional EN29  Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations and for transporting members of the workforce
Group logistics, Environmental data
SOCIAL PERFORMANCE INDICATORS
   
  Labor practices
   
DMA  Information on management policies
AfutureA-PeopleEmployees ,Listening to learn, learning to improve RecruitingEvaluating competencies and performance for growth and development, Towards ongoing trainingHealth and safety: two opportunities for growth, Dialogue with the trade unions, CE
Core LA1  Total workforce by employment type, employment contract, and region
Social data-Group, Social data - Food & Beverage, Social data  - Travel Retail & Duty-Free
Core LA2  Total number of personnel and turnover rate, by age, sex, geographical area
NC   
Additional LA3  Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations
Evaluating competencies and performance for growth and development
GRI indicator
Description Level of coverage
Page
  Labor management relations    
Core LA4  Percentage of employees covered by collective bargaining agreements Social data Food & Beverage
Core LA5  Minimum notice period regarding significant operational changes
Dialogue with the trade unions
  Health and safety
   
Additional LA6  Percentage of total workforce represented in the formal joint management-worker health and safety Committee Health and safety: two opportunities for growth 
Core LA7  Rates of injury, occupational diseases, lost days, absenteeism, and number of work-related fatalities by region Health and safety: two opportunities for growth, Social data Food & Beverage, Social data, Travel Retail & Duty-Free
Core LA8  Education, training, prevention, and risk-control programs in place to assist workforce members Health and safety: two opportunities for growth, Social data Food & Beverage, Social data, Travel Retail & Duty-Free
Additional LA9  Health and safety topics covered in formal agreements with trade unions
Dialogue with the trade unions
  Training and education
   
Core LA10  Average yearly hours of training per employee by employee category Towards ongoing training, Social data Food & Beverage, Social data, Travel Retail & Duty-Free
Additional LA11  Programs for skills and career development Evaluating competencies and performance for growth and development, Towards ongoing training,
Additional LA12  Percentage of employees receiving regular career development reviews Evaluating competencies and performance for growth and development,
  Diversity and equal opportunity
   
Core LA13  Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity
Leveraging on diversity,Social data Food & Beverage, Social data, Travel Retail & Duty-Free, RGSAP  17-21)
Note
Core LA14  Ratio of basic salary of men to women NC   
  Human rights
   
DMA  Information on management policies
Afuture, Different cultures, Leveraging on diversity, Dialogue with the trade unions Ongoing audits to always ensure quality, Product traceability, CE
  Investment practices, suppliers selection practices and personnel training
   
Core HR1  Significant investment agreements that include human rights clauses Solid partnerships
Core HR2  Supplier screening on human rights and actions taken
Solid partnerships
  Non-discriminatione
   
Core HR4  Total number of discriminatory events and actions taken NC   
  Freedom of association
   
Core HR5  Operations identified in which freedom of association and collective bargaining may be at significant risk and actions taken to defend these rights Note
  Child labor    
Core HR6  Use of child labor Note
  Forced and compulsory labor    
Core HR7  Use of forced and compulsory labor
Note
  Society    
DMA  Information on management policies T Creating value: from people to people, CE
  Community    
Core SO1  Management of the impact of operations on communities
Creating value: from people to people
  Corruption    
Core SO2  Analysis and monitoring of corruption risks Note
Core SO3  Employees trained in anti-corruption policies and procedures 
Core SO4  Actions taken in response to incidents of corruption
NC   
  Political contributions    
Core SO5  Public policy positions and participation in public policy development NC   
Additional SO6  Total value of financial and in-kind contributions to political parties, politicians, and related institutions Note
GRI indicator Description Level of coverage
Page
  Compliance    
Core SO8  Sanctions for non-compliance with laws and regulations
NC   
  Product responsibility    
DMA  Information on management policies Stakeholders' map, Ongoing audits to always ensure quality, Product traceability, Response to new trends, CE
  Customer health and safety
   
Core PR1  Health and safety of products and services
Regulatory certification in the social field, Ongoing audits to always ensure quality, Product traceability, Food & Beverage proposals and initiative 
  Products and services – labeling
   
Core PR3  Products and services information
Ongoing audits to always ensure quality, Product traceability, Food & Beverage proposals and initiative 
Additional PR5  Practices related to customer satisfaction
Finding the correct route
  Advertising    
Core PR6  Laws, standards and voluntary codes related to marketing communications
NC   
  Compliance    
Core PR9  Sanctions for non-compliance with laws and regulations concerning the provision and use of products and services NC   
Note 3.13 An internal assurance process was carried out no external certification was requested for the 2012 Sustainability Report. Note LA13 The Board of Directors is composed as follows: 100% men, 100% Italians, 23% of whom are aged 30-50 years, 77% above 50 years. Note HR5 Freedom of association and collective bargaining are allowed and encouraged in all the countries in which the Group operates. Note HR6-HR7 Autogrill complies with the applicable laws in all countries in which it operates and in the developing countries considered at risk, the Group implements the parent company’s policies to avoid risks regarding forced and child labor. Note SO2 In the main Group companies (Autogrill SpA, HMSHost and World Duty Free Group) risk analyses were carried out in relation to anti-corruption and anti-bribery. Specifically, compliance was checked with reference to Italian Legislative Decree 231/01, the US Foreign Corrupt Practices Act, the British Anti-Bribery Act and the Spanish Ley orgánica. Note SO6 In the countries in which the law and/or applicable regulations envisage the possibility for the Group companies to make donations to political parties, the latter are preventively verified and approved by the Group’s Legal Affairs division in order to ensure compliance with local regulations.